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Spreadex Careers career site

Welcome to Spreadex Customer Service

To provide industry leading customer service, supporting our clients and the growth of the business.

Department

Customer Service

Connect

Get Your Questions Answered

  • We interact with customers via email, chat and over the phone, Spreadex customer service is available between 7:30am and 10pm.

  • We look for individuals who are dedicated, hard-working, who thrive under pressure and have a passion for sports, experience in the role is not a requirement, we have excellent training and development processes in place and as long as you have great core skills we would be happy to welcome you to the team.

  • We are one of the only Sports Fixed Odds and Sports Spread Betting providers who are still providing a phone betting service, a main part of the role will include taking trades from out new and existing client over the phone, we provide expert knowledge of our product via phone, email and chat with the help of trading, casino and account teams. We are the first point of contact for all of our customers. Our day will consist of dealing with customer questions via the above methods, working to provide timely resolutions to customer queries.

  • We work in a fast paced customer focused environment, each day will present a new challenge, you will learn about sports betting, casino and financial trading from industry leaders, we have great employee benefits including generous holiday allowance, annual bonus scheme, private healthcare, discounted gym membership and employee support schemes.

A year in Customer Service

  • Phone Bets Placed

    17,840

  • Emails Received

    13,034

  • Chat Sessions Answered

    19,964

About Spreadex Careers

Spreadex has been operating for 25 years as a sports and financial spread betting provider. The business expanded to offer fixed odds betting in 2010, casino betting in 2011 and CFD trading in 2017. Spreadex is the only global operator to offer all of these services under one brand.

After 25 years of sustained profits, we’re now looking to take the next step and materially grow the business in the next 5 years on both the sports and financials side. Our ambitious plans are being supported by a material increase in our Marketing Budget and our expansion into Denmark. To support this growth, Spreadex is committed to more diversity and equality within our teams.

Founded in 1999
Co-workers c. 200
Turnover £75 - 100M